The Ministry of Commerce may impose a fine of up to 8.000 euros for violating the obligation of companies engaged in online commerce to inform consumers - visitors to their website about the European dispute resolution platform, as provided by regulations discussed by the Parliamentary Committee on Commerce. on Tuesday.
Statements by A. Votsi
In his statements after the meeting, the Chairman of the Committee Angelos Votsis stated that those who make purchases through the internet can submit any complaints they have through the European mechanism and then the complaint will be investigated by the relevant competent authority to resolve the problem.
It concerns cross-border complaints that consumers within the European Union may have.
The issue is before the Parliament, as Mr. Votsis stated, "in order to create in Cyprus the possibility of control through the Ministry of Commerce whether the companies that use the internet for various purchases inform the consumers with a" link ". ) on their own page for the creation of this platform ".
What the regulation provides and fine
He explained that "everyone who buys and sells online through their own page should clearly demonstrate that it is possible to use this platform if the buyer is not satisfied with the product he is buying."
He added that it is a European regulation that is already in force.
When asked what the amount of fines is, he answered up to 8 thousand euros.
Statements by A. Kyprianou (DISY)
In his own statements, DISY MP Andreas Kyprianou stated that those involved in e-commerce, with the approval of the regulations that have been put before us today, will be obliged to indicate the "link" of the European platform for resolving disputes in relation to e-commerce. trade".
That is, he explained, the buyer should know the email address where he can go to arrange his purchase if and if he has a problem with the purchase he made electronically.
Source: onlycy.com