Apple: "9 customers complained about bent iPhones"

to 21
to 2108

Apple decided to counterattack after the noise caused by the iPhone 6 Plus, saying that the distortion of the device is extremely rare through normal use. He emphasizes, in fact, that both the iPhone 6 and the 6 Plus have passed a series of tests to ensure their resistance to the daily stress that a portable device undergoes.

According to the company, nine of its customers have contacted within six days to report cases where the new, larger iPhone bent in their pockets.

Apple announced that its new phones are made of high quality aluminum, which is specially processed for greater durability. He also clarified that the devices have reinforcements with pieces of stainless steel and titanium, in the places that receive the most stress, as well as the most durable glass among all smartphones.

"IPhones are designed and manufactured to be both beautiful and durable… We have chosen these, high quality materials very carefully, for their strength and durability. We also carry out rigorous tests throughout the development cycle…

The iPhone 6 and iPhone 6 Plus meet or exceed all high quality standards to withstand everyday, real use. "With normal use, iPhone distortion is extremely rare, and after the first six days of sales, a total of nine customers have contacted Apple about a bent iPhone 6 Plus."

This answer differs from the substantial apology made on Wednesday and the withdrawal of the first updated version of iOS 8, due to complaints that the operating system upgrade affected the ability of iPhones to connect to mobile networks and disable fingerprint reading TouchID to unlock the device.

In this case, Apple apologized for causing "great inconvenience" to users and said that its engineers are working feverishly to fix the problem.

The new updated version of iOS 8 (8.0.2), which fixes connectivity issues with mobile networks and TouchID after the previous upgrade, solves the problem with HealthKit and Posting apps that process health data in the App Store responds to possible third-party keyboards being turned off, has a problem preventing some apps from accessing photos, and fixes various other lesser-known bugs.

According to CNBC, Apple claims that less than 40.000 iPhones were eventually affected by the issues that arose with iOS 8.0.1.

Source: protothema.gr