There are things that customer service providers would never be able to reveal. And somewhere there come the former employees who take on the role of spy (in the good sense, if any).
Former and current employees reveal some of the biggest secrets of their industries in a thread on Reddit, which, although only a few days after its creation, has gathered almost 25.000 comments.
"Do not put ice cubes in your drink when you are on a plane"
From a flight attendant: "Do not put ice cubes in your drink, do not drink coffee, tea or hot water on the plane and do not touch anything in the toilet with bare hands. The ice is placed on a tray with a scoop and the trays are not cleaned very often. Every surface on the plane comes in contact with hundreds of people every day and is often not disinfected. We do not have the ability to wash our hands every time we serve passengers. Certainly the size of the disinfection varies depending on the airline. The water may be clean but the stewardess' hands and equipment are not. "Before I touch the scoop with the ice cubes, it is most likely that I have touched a seat, a soft drink can, a tablet, a credit card, a tray and the transport cart," writes the flight attendant.
"So my hand 'grabs' all the germs around and then touches the scoop." It is noted that several studies have confirmed that there are bacteria in the water served on airplanes.
Do not click the "unsubscribe" button on links in your emails
"When you click the 'unsubscribe' button in an email then they will delete you from one contact list but add you to another." "This is especially the case in the United States, where, under the Can-Spam Act, one can delete someone else from their mailing list upon request and that commercial emails must have a link to the unsubscribe option." Reddit user. The "marketers" must comply with this request within 10 days. "However, this does not make it clear to anyone that he will be subscribed to another mailing list shortly afterwards."
To some rogue scammer, this unsubscribe works as confirmation that the email address is active and that there is a human being at the other end. Email marketing is a more valuable tool today than ever before. "It's usually an indicator of the increase in the number of products being shipped to you," Mark Mayfette, a former hacker, told NBC Chicago.
Quilts in hotels do not change often
"I worked in a hotel and while we washed the sheets and pillowcases every time a roommate changed, the duvets were another story," wrote a former hotel employee. "They only have to be washed twice a year. "One in the spring and one in the fall," confirms another former hotel employee.
"They prevented us all from changing the quilts unless they were dirty, so we exchanged them for others that were just as bad."
And despite the fact that everything depends on the quality of each hotel, the issue is not only the sheets and duvets. Travelmath.com sent a team of researchers to 36 different hotels to examine their rooms and concluded that on average hotel rooms are dirtier than a typical house, airplane or even a school. In particular, they examined the bathroom, the remote controls, the offices and the telephones. The good news of course is that unlike sheets these surfaces are easier to disinfect when cleaned.
Car mechanics use Google to fix faults
An engineer wrote: "90% of the research we do when it comes to repairing a fault is based on Google and Youtube." His advice: "Join some forums for each of the cars you own. You will save a lot of money and find people who will help you. Just do a Google search for your car brand and then search the relevant forum. When you understand exactly what the problem is, you will be the only one who will be able to solve it ".
It is noted that in 2014, ABC had noted after a relevant report that 20 out of 20 engineers make unnecessary repairs to their customers' cars in order to get more money.
Source: SigmaLive