On Christmas and New Year the gifts have their honor. As with a range of products, the toy market records the highest sales over the holiday season.
However, there are many problems with complaints made about defective and unsuitable products.
As the president of the Cyprus Consumers' Association, Marios Drousiotis, told Economy Today, most of the complaints and complaints that the Association receives at the moment, have to do with defective games but also the ambiguities that exist for the return policy that applies to every store.
"It's very important that consumers ask if they can return a product that they intend to buy." The return policy varies from store to store and the safest way for the consumer to find out exactly what is valid is to ask and obtain a "product change card".
What consumers should pay attention to in toy packaging:
Four simple things that consumers should keep in mind and pay attention to in every toy market and that certify that the product they are going to buy meets the basic commercial conditions.
This is mandatory information based on general product safety and toy safety incorporated into Cypriot law:
- Age suitability
Each toy, on its packaging, indicates the age - the age range of children for whom it is suitable.
- Instructions for use and information in Greek
On each package, it is mandatory to indicate the instructions for use regarding the safe use of the product and information about the content, also in Greek.
- CE marking
The "CE" that we see in most packages does not mean that many people think that the product has been tested by an institutional mechanism but that it indicates that a product has been tested by the manufacturer and is considered to meet European safety and security standards. protection of health and the environment. It is mandatory for products manufactured anywhere in the world and then marketed in the EU.
- The address of the manufacturer.
The address of the manufacturer can be easily identified so that consumers know where the product comes from.